Privacy Policy

Last updated: 22 February 2026

This Privacy Policy explains how NE Shot Blasters and Sprays LTD, trading as NE Shot blasting & Spraying, NE Commercial Pressure Washing, NE Commercial Painting & Decorating and NE Commercial Powder Coating (referred to in this policy as “we”, “us”, or “our”) collects, uses and protects your personal data when you visit our website: www.neshotblastersandsprayerltd.co.uk.

We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

[Legal Company Name Ltd]
Company Number: [Insert Company Number]
Registered Office: [Insert Address]
Email: [Insert Contact Email]
Telephone: [Insert Phone Number]

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

When you use our website contact forms, we may collect:

Full name
Email address
Telephone number
Postcode
Message content

We do not collect sensitive personal data via our website.

3. How We Collect Your Data

We collect personal data when you:

Submit a contact form on our website
Contact us directly by email or telephone

Form submissions are sent directly to our business email address. We do not store this information within the website’s content management system.

However, limited technical data (such as IP address and submission timestamps) may be recorded automatically in website server logs for security and monitoring purposes.

4. How We Use Your Data

We use your personal data to:

Respond to your enquiry
Provide quotations or service information
Communicate with you regarding requested services
Maintain business records
Improve our services

We do not sell, rent, or trade your personal data to third parties.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interests – to respond to enquiries and provide requested services
Contract – where processing is necessary to provide a quotation or carry out work requested
Legal Obligation – where we are required to retain certain information for tax or legal purposes

6. How Your Data Is Stored

Form submissions are:

Sent directly to our secure business email account
Not stored in the website database

Emails are stored within our secure email system and protected by appropriate access controls.

Server logs containing limited technical information are retained for security, system monitoring, and fraud prevention purposes.

7. Data Retention

We retain personal data only for as long as necessary to:

Respond to your enquiry
Provide services
Meet legal, accounting, or tax obligations

Enquiry emails that do not result in work being carried out may be deleted periodically.

8. Data Sharing

We may share your data with:

Accountants or professional advisers (where required)
IT service providers or website hosting providers
Legal or regulatory authorities (if legally required)

We do not use your data for marketing without your consent.

9. Website Hosting and Logs

Our website is hosted by a third-party hosting provider. As with most websites, the server may automatically log:

IP address
Browser type
Date and time of visit
Pages accessed

This data is used for:

Security monitoring
Preventing misuse
Diagnosing technical issues

Log data is not used to personally identify visitors unless required for security or legal reasons.

10. Cookies

Our website uses cookies. For full details, please refer to our separate Cookie Policy.

11. Your Rights

Under UK GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to processing
Restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact us at [Insert Email] to exercise your rights.

You also have the right to complain to:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

Secure email systems
Website security measures
Restricted access to business devices
SSL encryption on our website

However, no method of internet transmission is completely secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page periodically for updates.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: enquiries@neshotblastersandsprayersltd.co.uk